Luxury Handmade Christmas Puddings
Orderline: 01392 459488
Standard UK Shipping only £1.95

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Frequently Asked Questions If you can't find the information you need here, please get in touch.

How much do you charge for postage?
Postage is charged at £1.95 per address for most parts of the UK. EU rates vary by country. Please see our postage page for more details.
 
Do you ship outside the EU?
Unfortunately border restrictions prevent us from sending food items outside the EU, particularly to the USA. It is also prohibitively expensive to ship overseas because our puddings are so heavy and time-sensitive!
 
How do I send a Christmas Pudding as a gift?
You will be given the option to add multiple delivery addresses and gift messages during the checkout process, allowing you to easily send Christmas Puddings to one or more recipients. If you add a gift message we will include one of our specially designed gift cards free of charge, with your message printed inside. We don't gift wrap our Christmas Puddings, as customers have told us they prefer to know what their gift is before Christmas Day!
 
What ingredients are in your Christmas Puddings?
You can find out about the ingredients we use, and where they comes from, on our ingredients page
 
Are there any allergens in your Christmas Puddings? 
 Yes, our Christmas Puddings contain nuts (almonds), wheat and eggs. 
In addition, our breadcrumbs are made in a bakery that uses soya, mixed nuts, milk, cereals, celery, mustard, sesame and lupins.
 
How do I prepare my Christmas Pudding? 
 Our Christmas Puddings need to be steamed or boiled to bring out their full flavour. This can be done in a saucepan, steamer, pressure cooker, bain marie or slow cooker. The large one takes 2 hours, the medium one takes 1.5 hours, and the small one takes 1 hour. Full instructions can be found on the tag. We do not recommend microwaving our Christmas Puddings as they are made to an old-fashioned recipe and need to be heated in the old fashioned way for the best results.
 
Are your Christmas Puddings suitable for vegetarians?
Yes they are!
 
When will I receive my Christmas Pudding? 
We dispatch all Christmas Pudding orders to arrive in time for Christmas. If you need your order for a special event before Christmas, please let us know in plenty of time and we will make special arrangements. 
 
I haven't received confirmation of my order. Should I have? 
Yes, you should receive an automatic email shortly after placing your order. If this hasn't happened, please contact us to ensure we have your order. 
 
What's your last order date for Christmas delivery?
We publish our final order dates as Christmas approaches. Please check our postage page for the latest information. We often sell out before the last postage date, so please order early to avoid disappointment.